
Avaya
Founded Year
2000Stage
Bankrupt/Emergence | AliveTotal Raised
$490.04MMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-34 points in the past 30 days
About Avaya
Avaya is a company focused on providing customer experience (CX) and employee experience (EX) solutions within the cloud collaboration and contact center industries. The company offers a range of products including contact center solutions available on-premises and in private or public cloud configurations, unified communications, and artificial intelligence-powered technologies designed for customer and employee interactions. Avaya primarily serves sectors such as healthcare, education, financial services, media and entertainment, and the public sector. It was founded in 2000 and is based in Morristown, New Jersey.
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Expert Collections containing Avaya
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Avaya is included in 2 Expert Collections, including Conference Exhibitors.
Conference Exhibitors
5,302 items
Sales & Customer Service Tech
600 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Avaya Patents
Avaya has filed 2816 patents.
The 3 most popular patent topics include:
- videotelephony
- network protocols
- computer telephony integration

Application Date | Grant Date | Title | Related Topics | Status |
---|---|---|---|---|
10/26/2021 | 10/22/2024 | Bearings (mechanical), Mechanical engineering, Ophthalmology, Rotating shaft couplings, Optometry | Grant |
Application Date | 10/26/2021 |
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Grant Date | 10/22/2024 |
Title | |
Related Topics | Bearings (mechanical), Mechanical engineering, Ophthalmology, Rotating shaft couplings, Optometry |
Status | Grant |
Latest Avaya News
Oct 25, 2024
Communication Platform-as-a-Service (CPaaS) Market Growing at 23.1% CAGR to Hit $80.2 billion by 2031 News Provided By Share This Article Communication Platform-as-a-Service (CPaaS) Market Increased cloud spending and demand for cost-effective, user-friendly browser-based communication solutions are fueling the growth of the global CPaaS market. WILMINGTON, DE, UNITED STATES, October 25, 2024 / EINPresswire.com / -- According to the report published by Allied Market Research, the global communication platform-as-a-service market size was estimated at $10.2 billion in 2021 and is expected to hit $80.2 billion by 2031, registering a CAGR of 23.1% from 2022 to 2031. The report provides a detailed analysis of the top investment pockets, top winning strategies, drivers & opportunities, market size & estimations, competitive landscape, and evolving market trends. The market study is a helpful source of information for the frontrunners, new entrants, investors, and shareholders in crafting strategies for the future and heightening their position in the market. Download Sample Report (Get Full Insights in PDF - 232 Pages) at: https://www.alliedmarketresearch.com/request-sample/A47370 CPaaS Industry is a cybersecurity defense practice that aims to deceive attackers by distributing a collection of traps and decoys across a system's infrastructure to imitate genuine assets. A communication platform as a service aims to prevent a cybercriminal that has managed to infiltrate a network from doing any significant damage. Covid-19 scenario- 1. The COVID-19 pandemic had a positive impact on the communication platform as a service market. The need to work from home dramatically increased and highlighted the need for dynamic and efficient cloud-based communication solutions for remote working. 2. However, growing use of communication platform increased the cyber attacks on the institutes especially on the SMEs. By region, North America held the major share in 2021, garnering more than one-third of the global communication platform-as-a-service (CPaaS) market revenue. The LAMEA region would showcase the fastest CAGR of 25.1% from 2022 to 2031. The other provinces assessed through the report include North America, Europe, and Asia-Pacific. For Report Customization: https://www.alliedmarketresearch.com/request-for-customization/A47370 The global communication platform-as-a-service market is analyzed across components, enterprise size, industry vertical, and region. The report takes in an exhaustive analysis of the segments and their sub-segments with the help of tabular and graphical representation. Investors and market players can benefit from the breakdown and devise stratagems based on the highest revenue-generating and fastest-growing segments stated in the report. By component, the solution segment held the largest share in 2021, garnering more than two-Third of the global communication platform-as-a-service (CPaaS) market revenue, and is projected to maintain its dominance by 2031. The service segment, on the other hand, would showcase the fastest CAGR of 24.5% during the forecast period. By enterprise size, the large enterprise size segment contributed to nearly three-fifth of the global communication platform-as-a-service (CPaaS) market share in 2021, and is projected to rule the roost by 2031. The SMEs segment, on the other hand, would display the fastest CAGR of 24.3% throughout the forecast period. By industry vertical, the IT & Telecom segment accounted for the highest share in 2021, generating around one-fourth of the global communication platform-as-a-service (CPaaS)market revenue. The education segment, simultaneously, would portray the fastest CAGR of 27.1% during the forecast period. The acoustic fabric and tensile architecture segments are also analyzed through the report. Buy Now & Get Up to 50% off on This Report: https://www.alliedmarketresearch.com/communication-platform-as-a-service-cpaas-market/purchase-options The key market players analyzed in the global communication platform-as-a-service market report include Accenture, 8x8 Inc., ALE International, Avaya Inc., Bandwidth Inc., Infobip Ltd., IntelePeer Cloud Communications LLC, Plivo Inc., Sinch, Twilio Inc., and Vonage America, LLC. These market players have embraced several strategies including partnership, expansion, collaboration, joint ventures, and others to highlight their prowess in the industry. The report is helpful in formulating the business performance and developments by the top players. Other Trending Reports: About Us: Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP, based in Portland, Oregon. AMR provides global enterprises as well as medium and small businesses with unmatched quality of "Market Research Reports" and "Business Intelligence Solutions." AMR has a targeted view to provide business insights and consulting to assist its clients in making strategic business decisions and achieving sustainable growth in their respective market domains. AMR launched its user-based online library of reports and company profiles, Avenue. An e-access library is accessible from any device, anywhere, and at any time for entrepreneurs, stakeholders, researchers, and students at universities. With reports on more than 60,000 niche markets with data comprising 600,000 pages along with company profiles on more than 12,000 firms, Avenue offers access to the entire repository of information through subscriptions. A hassle-free solution to clients’ requirements is complemented with analyst support and customization requests. Contact:
Avaya Frequently Asked Questions (FAQ)
When was Avaya founded?
Avaya was founded in 2000.
Where is Avaya's headquarters?
Avaya's headquarters is located at 350 Mount Kemble Avenue, Morristown.
What is Avaya's latest funding round?
Avaya's latest funding round is Bankrupt/Emergence.
How much did Avaya raise?
Avaya raised a total of $490.04M.
Who are the investors of Avaya?
Investors of Avaya include Ring Central, Silver Lake, TPG and Warburg Pincus.
Who are Avaya's competitors?
Competitors of Avaya include Alcatel Submarine Networks, LiveVox, Born Digital, Unify, Uniphore and 7 more.
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Compare Avaya to Competitors

Zendesk focuses on customer service and experience solutions within the software industry. Its main offerings include customer support ticketing, live chat, artificial intelligence (AI) powered automation, and data analytics to enhance customer interactions. Zendesk primarily serves sectors such as retail, financial services, education, government, healthcare, and telecommunications. It was founded in 2007 and is based in San Francisco, California.

Genesys provides customer service and contact center software and services. Its software directs interactions every day, from the contact center to the back office. It offers workforce engagement, artificial intelligence (AI) and automation, customer journey management, and more. It serves retail, healthcare, financial services, government, and other sectors. It was founded in 1990 and is based in Menlo Park, California.

Mitel specializes in unified communications solutions and operates in the telecommunications sector. The company offers a range of products including business phone systems, contact center solutions, and collaboration tools designed to facilitate seamless communication within organizations. Mitel's solutions cater to various industries such as healthcare, education, government, and hospitality. It was founded in 1973 and is based in Ottawa, Ontario.

GoTo offers a suite of reliable, easy-to-use communication and collaboration tools to keep teams and customers connected. It offers UCaaS/CCaaS products including GoTo Resolve, Rescue, GoTo Connect, and more. GoTo was founded in 2003 and is based in Boston, Massachusetts.

Talkdesk is a global leader in cloud contact center solutions, leveraging AI and automation to enhance customer service across various industries. The company offers a suite of AI-powered products designed to improve customer experiences, operational efficiencies, and agent performance. Talkdesk's solutions cater to a range of sectors including financial services, healthcare, retail, and more. It was founded in 2011 and is based in San Francisco, California.
Bright Pattern is a technology company that operates in the contact center software industry. The company provides an omnichannel platform that offers a range of services including cloud-based call center software, artificial intelligence and bot capabilities, and quality management tools. These services are primarily used by businesses in sectors such as healthcare, insurance, retail, and financial services. It is based in San Bruno, California.
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