
Klaus
Founded Year
2018Stage
Acquired | AcquiredTotal Raised
$19.04MAbout Klaus
Klaus focuses on customer service quality management in the technology sector. The company offers a platform that uses artificial intelligence to automate quality assurance, analyze performance, and provide actionable feedback based on data. It primarily serves the customer service industry. It was founded in 2018 and is based in Tallinn, Estonia. In January 2024, Klaus was acquired by Zendesk.
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Klaus's Product Videos


Klaus's Products & Differentiators
Feedback platform
Combine internal quality reviews (IQS) with customer feedback (CSAT) for a full picture. Klaus’ CSAT solution boosts response rate and written feedback. IQS helps track internal quality on the company, team and agent level.
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Research containing Klaus
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Klaus in 1 CB Insights research brief, most recently on Oct 3, 2024.

Oct 3, 2024 report
State of Venture Q3’24 ReportExpert Collections containing Klaus
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Klaus is included in 2 Expert Collections, including Artificial Intelligence.
Artificial Intelligence
9,074 items
Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.
Sales & Customer Service Tech
919 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
Klaus Patents
Klaus has filed 15 patents.
The 3 most popular patent topics include:
- parking
- concrete
- construction

Application Date | Grant Date | Title | Related Topics | Status |
---|---|---|---|---|
10/22/2020 | 10/22/2024 | Doors, Munster hurlers, Parking, Leinster hurlers, Automation | Grant |
Application Date | 10/22/2020 |
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Grant Date | 10/22/2024 |
Title | |
Related Topics | Doors, Munster hurlers, Parking, Leinster hurlers, Automation |
Status | Grant |
Latest Klaus News
Oct 30, 2024
Email is sent close Black Ops 6 features 22 Operators, and most of them have unique visual styles and skins to use unlocked through various means. With Black Ops 6 just beginning its life cycle, it’s inevitable that more Operators will come to the scene and join the engaging gunfights across Warzone, Zombies, and Multiplayer. Related Call of Duty Zombies is iconic, and as Black Ops 6 embraces that identity, it's time to bring more characters into the field as Operator skins. Whether the future of Black Ops 6 holds more collab characters and previous Call of Duty characters is to be decided, but what is known, is how fun some of the visual styles of these available Operators are. Whether it’s a robot, a warden from a prison island of the dead, or a classic homage, here are some of the best skins to use in Black Ops 6. 8 Maya – Trophy Collector Complete the Terminus Main Quest Keep ahead of the competition and show off the true champion’s look with the Trophy Collector skin for Maya, which is only obtained through completing the difficult main quest on Terminus . It’s a skilful skin, and one that deserves the respect of Multiplayer Operators and Zombies players. The Trophy Hunter skin looks great for Maya, and what really seals the deal is the bloodied look and the decapitated zombie head attached to Maya’s hip. It’s a great-looking outfit for veterans of the Zombies mode. 7 Toro – Absolute Loss Unlocked at Prestige 5 – Level 50 It might be halfway to Prestige Master, but it’s a reward well worth the wait. Bringing back the classic villain of Black Op 2, this Toro Operator Skin has the classic suit of Raul Menendez. It’s a jacket that symbolizes Menendez’s rage, bringing back that furious vengeance that the villain saw all those years ago. Complete with the gray suit, adorned blazer, and eyepatch, this outfit embodies the best of Raul Menendez, and although it’s nice to see it on display, it’s still just a cosplay that could serve well to have the real Menendez feature. 6 Woods – Classic Woods Pre-Order Bonus or Vault Edition Purchase Everyone who has played a Black Ops title would know of the iconic Frank Woods, the most popular character in the franchise that deserves respect due to his veteran status and fearless leadership. Woods is incredible, and despite his active service having ended after a shotgun blast left him crippled, he can still relive the glory days in Multiplayer. Related 5 Weaver – Nacht Raider Unlocked at Prestige 1 Bring back a classic with a World War 2 zombie skin for Weaver. This Prestige skin is inspired by none other than Call of Duty: World at War’s Nacht der Untoten map, which was the start of this incredible Zombies journey all those years ago . The Nacht Raider skin has Weaver dressed up as an American soldier from World War 2, complete with the rotting flesh of a zombie and the glowing yellow eye that shows that this skin is possessed by none other than Samantha Maxis’ undead hordes. 4 Woods – Zombie Woods Pre-Order Bonus or Vault Edition Purchase Frank Woods might not be the active agent he once was, but at least he’s not a walking and growling corpse hungering for flesh and Aetherium. Zombie Woods comes as a great addition for a pre-order, and those with the skin can scare their enemies thanks to its grotesque and gory nature. Zombie Woods does away with the tactical gear and instead decides to jump into combat with his rotting flesh on full display, and a mouth covered in dried blood. While nobody wants Woods to become a zombie, it’s impossible to deny this horror look just works. 3 Payne – My Name Is… The Mash-Up of Viktor Reznov and Alex Mason Unlocked at Prestige 3 – Level 50 Obscuring the identity of Payne and replacing it with a classic from the first Black Ops, this Operator Skin is incredible for merging the identities of the iconic Alex Mason and Viktor Rezonov. The My Name Is… Operator Skin relives the legacy and intensity of the Rebirth mission in Black Ops for when the duo killed Steiner, and the truth was revealed. Related Wildcards add new advantages to everyone in Black Ops 6 Multiplayer by providing unique bonuses to the way that they play. Everyone remembers the iconic line: “My Name is Viktor Reznov. And I will have my revenge.” And now they can take that line into the battlefield once they reach Prestige 3, changing Payne’s look to fit Alex Mason with Reznov’s scrambling. 2 Brutus – Warden of Alcatraz The Fearsome Warden of Mob of the Dead’s Alcatraz Island Vault Edition Purchase Mob of the Dead is one of the best Zombies maps of all time, and Brutus the Warden is an iconic character that will never be forgotten. Whether it’s locking down Perk-a-Cola Machines or the Mystery Box, Brutus has scarred many players over the years, and now it's time to unleash the beast or the warden. Brutus is the Warden of Alcatraz across Mob of the Dead and Blood of the Dead, and while his relevance in the Zombies storyline is dead and forgotten, the powerhouse of a skin will not be as it takes to Multiplayer and kills everyone in sight. 1 Klaus – Reborn Vault Edition Purchase Klaus was the incredibly charming and sadistic robot that was found in Black Ops Cold War’s Zombies mode, and this Requiem robot now features as an Operator to rise up and fight another day. Klaus is no dummy, and the fact that he’s risen with flesh of his own is cool but alarming. Klaus is an impressive display of power thanks to the fact that it’s a Vault Edition purchase, and who wouldn’t want to run around the Multiplayer mode or fight Zombies dressed as an unstoppable killer robot with flesh strapped to its body? Your Rating
Klaus Frequently Asked Questions (FAQ)
When was Klaus founded?
Klaus was founded in 2018.
Where is Klaus's headquarters?
Klaus's headquarters is located at Vana-Louna 39-1/11, Tallinn.
What is Klaus's latest funding round?
Klaus's latest funding round is Acquired.
How much did Klaus raise?
Klaus raised a total of $19.04M.
Who are the investors of Klaus?
Investors of Klaus include Zendesk, Creandum, Global Founders Capital, Icebreaker and Acton Capital.
Who are Klaus's competitors?
Competitors of Klaus include Level AI and 8 more.
What products does Klaus offer?
Klaus's products include Feedback platform and 3 more.
Who are Klaus's customers?
Customers of Klaus include Pipedrive, Epic Games and Automattic .
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