Oct 29, 2024

Insurity's comprehensive suite includes core systems, predictive analytics, premium audits, and loss control solutions. October 29, 2024 The integration streamlines interactions among insurers, agents, and customers within the Insurity interface. Credit: NONGASIMO / Shutterstock. Customer interaction technology provider Glia has unveiled an integration with Insurity’s Workers’ Compensation Suite solution, under an expanded alliance with Insurity. This integration is designed to streamline interactions between insurers, their agents, and customers directly within the Insurity interface. Go deeper with GlobalData Insurity’s comprehensive suite offers core systems, predictive analytics, premium audit, and loss control solutions. With the Glia integration, insurers can now support their agents and policyholders across various channels, including underwriting, billing, and claims, through AI-powered automation and Glia’s ChannelLess Architecture. Insurity CEO Chris Lafond said: “As we continue to empower insurers to modernize their technology strategies and drive more efficiency across the business, expanding our successful partnership with Glia and launching this integration into our workers’ comp suite solution was the natural choice. “Plus, we are excited to have Ryan Clissa take the stage at our annual event, sharing his expertise on how insurers can future-proof their service operations by transforming interactions.” How well do you really know your competitors? Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge. Not ready to buy yet? Download a free sample We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form By GlobalData Submit Tick here to opt out of curated industry news, reports, and event updates from Life Insurance International. Submit and download Visit our Privacy Policy for more information about our services, how we may use, process and share your personal data, including information of your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Our services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address. Glia’s unified interaction management approach is revolutionising company-customer interactions by unifying voice, digital customer service, and AI, according to the company. The Glia Interaction Platform’s architecture eliminates common issues such as data silos and dropped context. Glia insurance director Ryan Clissa said: “As Insurity helps workers’ comp carriers modernise their technology stack, the need to meet agents and customers where they are on screen and deliver a personalised, guided experience is growing. “I look forward to discussing the many ways AI and digital communication channels are redefining the insurance industry with this influential crowd, diving deep into tips and best practices for how to strengthen agent and customer relationships, streamline operations and reduce costs.” Glia works with more than 500 insurance companies, banks, credit unions, and financial institutions globally. It secured over $150m in funding and has a valuation exceeding $1bn. In May, Insurity partnered with Certificate Hero , a SaaS platform for managing certificates of insurance. Sign up for our daily news round-up! Give your business an edge with our leading industry insights.