Salesfloor
Founded Year
2013Stage
Incubator/Accelerator | AliveTotal Raised
$31.5MMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-106 points in the past 30 days
About Salesfloor
Salesfloor operates as a customer engagement platform. It specializes in enhancing the retail experience through clienteling and virtual selling. The company offers a suite of products to facilitate personalized shopping experiences across multiple channels, leveraging artificial intelligence to drive conversations, recommendations, and ultimately, sales and customer loyalty. Salesfloor primarily serves the retail sector, including the apparel, beauty, jewelry, and home furnishings industries. It was founded in 2013 and is based in Montreal, Canada.
Loading...
ESPs containing Salesfloor
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The omnichannel clienteling market offers solutions to retailers to enhance their in-store and online customer experiences. These solutions help retailers achieve a single customer view across all channels, deliver personalized in-store and remote shopping experiences, and improve brand loyalty. The market includes technologies such as appointment scheduling, queue management, task management, eve…
Salesfloor named as Leader among 7 other companies, including Mad Mobile, Mercaux, and Red Ant.
Salesfloor's Products & Differentiators
Virtual Selling
Salesfloor Connect enables online customers to connect with a local store associate in real-time directly from any page or e-commerce site. They initiate conversations through video, live chat, e-mail or text messaging. Smart routing ensures customers connect with local stores. Customers can request appointments hrough Salesfloor Connect or associates manage appointments using the Salesfloor app. Associates create an event information page and manage RSVPs directly in the Salesfloor app. They can also host livestream events and share clickable product images with attendees. Storefronts drive incremental sales and traffic by enabling customers to shop with a known and trusted product expert while viewing their recommended products. Associates provide real-time recommendations and assistance as they navigate the website.
Loading...
Research containing Salesfloor
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Salesfloor in 3 CB Insights research briefs, most recently on Nov 15, 2022.
Expert Collections containing Salesfloor
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Salesfloor is included in 5 Expert Collections, including Store tech (In-store retail tech).
Store tech (In-store retail tech)
2,279 items
Companies that make tech solutions to enable brick-and-mortar retail store operations.
E-Commerce
369 items
Companies that are a subset of e-commerce that introduce social elements into the online purchasing experience. This includes peer-to-peer selling, group buying, influencer networks (including influencer marketing agencies), and technology that enables social selling.
Artificial Intelligence
9,074 items
Companies developing artificial intelligence solutions, including cross-industry applications, industry-specific products, and AI infrastructure solutions.
Conference Exhibitors
5,302 items
Sales & Customer Service Tech
891 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre-, during, and post-purchase of goods and services.
Latest Salesfloor News
Mar 13, 2024
Press Release• Mar 13, 2024 09:00 EDT Salesfloor launches new solution for customer engagement with real-life autonomous conversations, resulting in 20% sales lift and 40% lower returns. MONTREAL, March 13, 2024 (Newswire.com) - Salesfloor, the retail industry's leading customer engagement platform, is thrilled to announce its much-anticipated launch of Maestro AI™, an AI Associate trained for real-life autonomous conversations on almost any e-commerce site or product category, engineered for a personalized brand experience and conversion. Maestro AI™ represents a groundbreaking leap in customer engagement technology by seamlessly integrating natural conversations and visual browsing in the online shopping experience. Powered by Salesfloor’s proprietary Shopping Intelligence, Maestro AI™ sets the stage for personalized and accurate recommendations, driving measurable lift in sales and customer loyalty. "Maestro AI™ is a game-changer for retailers who struggle to provide online sales assistance and accurate 1-to-1 product recommendations to their customers," said Oscar Sachs, CEO of Salesfloor. "Our AI associate for digital commerce uses Shopping Intelligence to develop real-life autonomous conversations, seamlessly replicating the personalized service of in-store product experts for online customers. This demonstrates our commitment to revolutionizing the retail sales experience by combining the human connection with the power of AI." Key features of Salesfloor's Maestro AI™ include: Natural & Autonomous Conversations: Maestro AI™ utilizes ChatGPT Large Language Model trained on real product expert and customer conversation data to engage in dynamic conversations with customers, providing personalized assistance and recommendations tailored to their preferences. Dynamic Visual Browsing: Maestro AI™ enhances the shopping experience with dynamic visual browsing capabilities, providing a natural experience for shoppers to visually browse products and make buying decisions. Hyper-Personalized Recommendations: Maestro AI™ analyzes available customer data to deliver hyper-personalized product recommendations, driving increased sales and customer satisfaction. Site Personalization: Maestro AI™ provides post-conversation product badging, allowing web shoppers to know which products are a match while browsing a retailer’s website. Maestro AI™ expands on Salesfloor's existing customer engagement platform, which is trusted by some of the largest brands in retail, including Saks Fifth Avenue, Macy's, GNC, PUMA, and many more. With its innovative approach to customer engagement, Maestro AI™ was launched to revolutionize the retail landscape and set new standards for personalized shopping experiences. Salesfloor will be showcasing Maestro AI™ at ShopTalk (Booth #2002) from March 17th to 20th. Attendees can book a meeting here for live presentations and demonstrations of Maestro AI's capabilities. For more information about Maestro AI™ and Salesfloor's comprehensive suite of retail solutions, visit www.salesfloor.net/maestro . About Salesfloor: Salesfloor is a customer engagement platform that enables stores and e-commerce to drive more conversations and recommendations with shoppers seamlessly across channels for more sales and loyalty. Designed for enterprise retail, Salesfloor unifies Virtual Shopping, Clienteling and Conversational AI. Leading brands such as PUMA, Saks Fifth Avenue, GNC and Fabletics use Salesfloor to create over $4 Billion (USD) in sales & over 500 Million customer interactions per year. Media Contact:
Salesfloor Frequently Asked Questions (FAQ)
When was Salesfloor founded?
Salesfloor was founded in 2013.
Where is Salesfloor's headquarters?
Salesfloor's headquarters is located at 651 Notre Dame Street, Montreal.
What is Salesfloor's latest funding round?
Salesfloor's latest funding round is Incubator/Accelerator.
How much did Salesfloor raise?
Salesfloor raised a total of $31.5M.
Who are the investors of Salesfloor?
Investors of Salesfloor include Plug and Play Japan, Level Equity, White Star Capital, BDC Venture Capital, Jamie True and 3 more.
Who are Salesfloor's competitors?
Competitors of Salesfloor include Mad Mobile, Hero, Immerss, Proximity Insight, Replika Software and 7 more.
What products does Salesfloor offer?
Salesfloor's products include Virtual Selling and 3 more.
Who are Salesfloor's customers?
Customers of Salesfloor include Ben Bridge Jeweler, Saks Fifth Avenue, Bloomingdales, Chico's and Peruvian Connection.
Loading...
Compare Salesfloor to Competitors
Tulip is a company that focuses on providing cloud-based solutions in the retail industry. The company offers a suite of services that enable retailers to build connections with customers, fulfill orders, process purchases, and optimize operations. These services are designed to create a seamless shopping experience that meets the expectations of modern customers. It was founded in 2013 and is based in Kitchener, Ontario.
Immerss focuses on enhancing the online shopping experience by integrating personalization and live interaction capabilities into ecommerce platforms. The company offers digital clienteling and livestream shopping solutions that allow retail associates to engage with customers through one-on-one shoppable video calls, dynamic chat engagements, and live streaming events. Immerss primarily serves industries such as footwear, apparel, jewelry, home decor, accessories, beauty, electronics, and sporting goods. It was founded in 2015 and is based in Dallas, Texas.
Parla is a company that focuses on live commerce in the retail industry. It offers a platform that enables brands to connect with customers for remote selling via video, audio, SMS, WhatsApp, and chat, providing features such as appointment booking, analytics, and payment processing. The company primarily serves the ecommerce industry. It is based in London, England.
Clientela is a software company. It focuses on digital retail transformation and relational shopping within the retail sector. The company offers a suite of solutions designed to enhance retail operations, clientele, and customer engagement, aiming to drive growth for retailers. It primarily serves major brands and retail groups, providing tools to improve customer acquisition, loyalty, and in-store experiences. It was founded in 2017 and is based in New York, New York.
Mercaux specializes in enhancing the retail experience through its digital platform, focusing on in-store and remote customer engagement. The company offers a suite of solutions including clienteling, assisted selling, mobile POS, and analytics to improve customer interactions and sales performance. Mercaux's platform is designed to support retailers across various verticals such as apparel, footwear, beauty, and electronics, providing tools for task management, fulfilment, appointments, and remote selling. It was founded in 2013 and is based in London, England.
RetailNext specializes in in-store analytics for the brick-and-mortar retail sector. The company offers a suite of products that measure foot traffic, optimize store layout, and enhance asset protection, among other services, to improve the overall retail experience. RetailNext serves a variety of sectors, including retail banking, restaurants, and shopping centers, delivering data-driven strategies for branch design, guest experience, and marketing. RetailNext was formerly known as BVI Networks. It was founded in 2007 and is based in San Jose, California.
Loading...